Insights

Do You Know Your Customer?

So, what did this customer want? Did anyone ever ask what she was wanting to accomplish? Was she looking for a drill motor? Or a drill? Or a screw? Nope, ...

If you’re bored, it’s time to get a board

After years of building your business, often from scratch, you’ve reached a point of satisfaction with the lifestyle the business is providing. BUT. For any business, growth is an imperative. ...

SuperBowl LVII Business Lessons

A week has gone by since SuperBowl LVII ended. The world did not end. The world did not change because of the sports extravaganza. Some are still talking about the ...

Peer Into The Future

January is a good time to look to the future. It starts in the first week with the big CES show in Las Vegas where concept vehicles, prototypes of all ...

Leadership REQUIRES Meetings

Who likes meetings? I’d guess a majority of people don’t. That’s likely due to them being so poorly run and called for the wrong reasons. Yet, leadership REQUIRES meetings. Leaders ...

Go Together

Ever had to wait for someone? But then, the reason for the wait turned out to be some preparatory activity the other person did that ends up making things more ...

Tick-Tock not TikTok

Supply Chain Pendulum Swings—You may have heard the phrase, “Those who fail to study history are doomed to repeat it.” Another one is “Everything old is new again”

Build Your Team

No matter what size your business, you need a team of people to help you. If you are a public corporation, you’ve got a fiduciary board, a strong management team, ...

Success Planning Beats All

That leaves us with Succession Planning. Normally that implies having someone to succeed you in business. In the corporate world, you won’t be able to be promoted unless you develop ...